Xavier Stone – Buy One Get One Free Promotion

Full Terms and Conditions (Effective Date: 8th July 2025)

These Terms and Conditions (“Terms”) apply to the “Buy One Get One Free” promotional offer (“Promotion”) made available by Xavier Stone (ABN: 57 331 574 051) (“Xavier Stone”, “we”, “our”, or “us”) and govern your participation in the Promotion. By accessing or using the Promotion, you (“the customer”, “you”, “your”) acknowledge that you have read, understood, and agree to be bound by these Terms, our Terms of Service, and our Privacy Policy, as applicable under Australian Consumer Law.

1. Nature of the Promotion

  • The Promotion allows eligible customers to receive one (1) additional qualifying product of equal or lesser value at no charge upon purchasing one (1) full-priced qualifying product in a single eligible order.
  • The Promotion applies only to products explicitly identified as part of the offer on the Xavier Stone website (www.xavierstone.com.au).
  • The item with the lower Recommended Retail Price (RRP), as listed at the time of transaction, will be designated as the free item.

2. Eligibility and Limitations

  • Promotion available to individual retail customers only; not valid for commercial, bulk, or wholesale orders.
  • Customers must reside in Australia and provide a valid Australian shipping address.
  • The Promotion is available for a limited time and may be withdrawn at Xavier Stone’s discretion without notice.
  • Limit one (1) Promotion redemption per order. Multiple redemptions in a single transaction are not allowed unless otherwise stated.
  • Cannot be combined with any other offer, discount, coupon code, or promotional campaign.
  • Products obtained via the Promotion are not eligible for price matching or post-purchase adjustments.

3. Shipping and Delivery

  • Standard shipping rates apply to all orders under $75 AUD (excluding the free item).
  • Shipping costs are non-refundable unless otherwise required by law.
  • Xavier Stone is not liable for delays caused by carriers or force majeure events (e.g. natural disasters, pandemics).

4. Returns, Refunds and Exchanges

  • All returns and exchanges are subject to our Returns and Refunds Policy and Australian Consumer Law.
  • To qualify for a refund or exchange, both the purchased and free item must be returned in unused, original condition with packaging.
  • If only one item is returned, the refund will be adjusted by deducting the RRP of the retained item.
  • Defective or damaged free items must be reported within 7 days of receipt. Proof of damage may be requested.

5. Product Availability and Substitution

  • Promotion is subject to availability. Xavier Stone does not guarantee continued access to any specific item or size.
  • We reserve the right to cancel, substitute, or refund items if stock becomes unavailable post-purchase.

6. Cancellation and Modification of Promotion

  • Xavier Stone reserves the right to:
    • Cancel or suspend the Promotion at any time.
    • Modify eligibility, timeframes, or Terms of the Promotion.
    • Exclude individuals for misuse, fraud, or breach of Terms.
  • Any changes will be posted via the website and take effect immediately.

7. Misuse, Fraud, and Prohibited Conduct

  • Customers must use the Promotion in good faith and according to these Terms.
  • We reserve the right to cancel orders, restrict accounts, or deny participation if:
    • We detect misuse or manipulation (e.g., multiple accounts, return abuse).
    • There is any breach of law or these Terms.

8. Liability and Indemnity

  • To the extent permitted by law, Xavier Stone is not liable for any direct or indirect loss related to:
    • Participation or inability to participate in the Promotion;
    • Processing or delivery delays, technical failures;
    • Unauthorized access to or tampering with data.
  • You agree to indemnify and hold Xavier Stone harmless for any claims arising from misuse or breach of these Terms.

9. Consumer Rights

  • These Terms do not exclude or restrict your rights under the Competition and Consumer Act 2010 (Cth).
  • Where a conflict exists, your statutory rights will take precedence.

10. Governing Law and Jurisdiction

  • These Terms are governed by the laws of Queensland, Australia.
  • You submit to the exclusive jurisdiction of Queensland courts.

11. Contact Information

For questions regarding this Promotion or these Terms, please contact:

  • Xavier Stone
  • Address: 26 Gardenvale Drive Coes Creek Queensland Australia
  • Email: info@xavierstone.com.au
  • Website: www.xavierstone.com.au